Christmas at resorts
  • On Nov 29, 2021
    Aubrie from PA Asked

    I have lost my Memory Maker photos from my trip in Oct 2019. Is it possible for some of them to be recovered?

    Welcome to planDisney, Aubrie! 

    I hope you’re enjoying your holiday season! If you’re feeling the need to bring a little extra Disney magic into your life, be sure to check out the “Holiday” section on Disney+ — This is how I’m coping with not being at the Walt Disney World Resort Theme Parks this December! 

    Disney PhotoPass photos and videos are subject to the Disney PhotoPass Expiration Policy. This policy currently states that PhotoPass media expires 45 days from the date they were taken. (You may be able to purchase a slight expiration extension on the Disney PhotoPass website, but that is typically the only exception to this policy.) I’m so sorry to hear that you’ve lost some of your Memory Maker photos from your past trip, Aubrie! My one piece of advice would be to check your cloud storage on your computer or mobile device as sometimes there are automatic save features that may have stored your photos without your knowledge! 

    You’re always welcome to call Disney PhotoPass Guest Support at (407) 560-4300 to see if they can help you further, Aubrie. 

    We hope you have a lovely holiday season, and we would love to hear from you again at planDisney soon! 

    Allyn
thumbnail image for Allyn

Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

Related Video

  • thumbnail image for Quick Tip | Memory Maker

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.