Christmas on Main Street; Magic Kingdom
  • On Aug 3, 2026
    Kristina from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I lost my email confirmation for the Disney Christmas party and I didn’t get a chance to link it to my Disney app. How else can I locate the ticket info?

    Hey there, Kristina!

    I am so sorry to hear that your confirmation email seems to have gone missing. I have deleted an important email or two and completely understand the instant panic that comes with this discovery! But there is no need to worry just yet. Let's go through some steps to recover those tickets, so you can continue to plan a merry stay. 

    The first step I recommend is checking to see if your Mickey's Very Merry Christmas Party ticket was automatically linked to your My Disney Experience account when purchased. If you were logged in to your account when you checked out, chances are the ticket is already linked and ready for use! You can check by tapping the three bars at the bottom of the screen in the My Disney Experience app and selecting the Tickets and Passes tile. Scroll through your linked tickets to see if your party ticket is connected to your account. No ticket? Hakuna Matata, Kristina! You still have options. It never hurts to do another quick search through your emails. Try using code words like Walt Disney World Confirmation. (This is how I was able to find my tickets!) If that email is not hanging out in your deleted folder, I recommend contacting a friendly Cast Member with Tickets and Hotel Reservations for additional support. I also want to mention that if you happened to buy your party tickets through a third-party vendor, you will want to reach out to them directly to have the confirmation number resent. I hope these tips help you discover where those tickets were hiding, so you can cross this off your magical to-do list!

    As you continue to plan your night at Mickey's Very Merry Christmas Party, be sure to keep an eye on the Disney Parks Blog. This will be your go-to source for all the featured treats and exclusive offerings coming this year! You'll want to make your must-do list and check it twice, because once you get to the party, it can be easy to get swept up in the holiday magic. And before you know it, poof, the clock strikes 12, and it's time to go!

    Wishing you a magical stay!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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