• On Jan 24, 2017
    Kara from AR Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    If I lost my card from Enchanted Tales with Belle, is there any way I can still get my pictures? I assumed they would automatically show up since we used fast passes, but they didn't.

    Dear Kara,

    Thanks so much for contacting us here at the Disney Parks Moms Panel with your question!

    It can be super stressful when you have PhotoPass photos taken and then can't locate them. It has happened to me before as well. The good news is that you are not alone!

    Your best bet is to head on over to the Lost Media site and submit as much information as you can. Perhaps you can remember the date and approximate time that you participated in Enchanted Tales with Belle? They may also ask for a photo of the person that you are trying to locate in your photos, for reference.

    I have found them to be extremely helpful when it comes to tracking down lost media!

    Hope that helps, and hope that you had an enchanted time on your Walt Disney World Resort vacation!

    - Jan K.
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Meet the Panelist: Jan, New Jersey

Hello there, Mouseketeers! I am a mother of three and live with my beautiful wife in New Jersey! I spent many years as a Registered Nurse in a pediatric intensive care unit, and I am now a professor of Nursing. I volunteer in my community and I enjoy taking my children here, there, and everywhere. I love to help my friends and family plan their Walt Disney World Resort vacations and I'm thrilled to be a planDisney Panelist to do just that! Learn More About Jan

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