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  • On Nov 13, 2023
    Katherine from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I lost my annual pass. Before I can get the replacement in the park, How will I park without paying the fee?

    Welcome to planDisney, Katherine! I'm so glad that I get to answer your question today right before you take off for a great trip to Walt Disney World Resort. I'm sorry to hear you lost your Annual Pass card, but there are some solutions for using the benefits before you're able to replace the card and I'm happy to chat with you about them.

    Katherine, your Annual Pass is also accessible using the My Disney Experience app. Tap on the main menu in the bottom right corner of the screen and select the "Tickets and Passes" tile. Your Annual Pass will be displayed on this screen, including a barcode that can be scanned if you ever need to use it for admission or, like in your case, to access your parking benefits. Your status as an Annual Passholder is also listed on the "Memberships & Passes" page in the "My Profile" section of the app, so you'll be able to find it there as well.

    Have you considered linking your Annual Pass to your phone's mobile wallet using Disney MagicMobile? Doing this will allow you to add your admission to your phone so you can hold it up and scan it at Theme Park entry points, parking booths, and at the entrance to Lightning Lanes. Just select your Annual Pass in the "Tickets and Passes" menu of My Disney Experience, select "Save to Wallet," and follow the instructions on the screen!

    I hope this answers your question, Katherine, and please let us know if there's anything else we can do to help you plan your magical vacation.

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Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our three rescue animals. We are Disney Parks-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted out of a tropical honeymoon to spend a blissful week at Walt Disney World Resort instead! I'm thrilled to be on the planDisney Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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