• On Aug 27, 2021
    Daniel from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Looking for a Ticket Services email address to request 2020 tickets be restored or credited. We have a confirmation email, but link to tickets gets a 404 and tickets do not appear in app or in account.

    Hi Daniel! Welcome to planDisney.

    Thanks for stopping by with your question. I had a couple of canceled Disney visits in 2020, and I know just how not magical it is! I'm so glad to hear you're ready to take your trip to Disneyland Resort and hope I can get you on your way with the information you need.

    I'm sorry to hear your tickets are not showing up auto-magically in your Disneyland account. The Returning to a Land of Magic: Theme Park Tickets and Reservations webpage has helpful information about ticket modifications due to the closure.

    To connect directly with a Cast Member for assistance with those 2020 tickets, you may use the Email Us form. If you prefer to speak with someone, please call the Ticketing Team at (714) 781-4636. You may also use the chat feature in the Disneyland app.

    I'm sending pixie-dusted wishes that your ticket issue is easily resolved. As you plan your visit to Disneyland Resort, we're here to help! Please come back and see us if we can be of any further assistance.

    Wishing you much magic,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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