Hiya, Saul!
Welcome to planDisney! Thank you for stopping by with your excellent question. Saul, one of my favorite things about our Disney vacations is seeing the magic captured on our
Disney PhotoPass photos! Images of our faces on the
Incredicoaster or capturing our family of five by the expert PhotoPass photos sure make wonderful souvenirs.
Saul, great news! There IS a way to track down photos captured on your Disneyland vacation. In fact, our family missed an image on our recent Disney vacation and I tracked this down myself! Here's what you can do:
1. Go to the
Disneyland app. 2. Click on the "hamburger" or three lines in the bottom right corner of the app.
3. Select the tile that says "photos" and then you'll see text that says "Missing any photos?"
4. Click on the link below and it will give you some tips to check first. If that isn't helpful, click on the "Contact Disney PhotoPass" link which will ask some questions and will help guide the PhotoPass team to try and find your photos.
I recommend being as specific as possible and providing as much information as you can. It took a few days, but we got an email a few days later letting us know they found our image and uploaded it to our PhotoPass section in our app.
I hope this helps you, Saul! If you have any additional Disney vacation planning questions, stop back and see us here and we'll be so happy to help you!
See ya real soon!
Keri