Hi Conor, welcome to planDisney!
You've found the magical corner of the digital universe where Guests help Guests plan and execute magical Disney vacations. It sounds like you've already had a magical Walt Disney World Resort vacation, now let's see about retrieving some Disney PhotoPass media to help solidify your trip's status as "unforgettable."
Disney PhotoPass photos expire 45 days after the date they were taken, which explains why the pictures from your September visit are no longer visible
online or in the
My Disney Experience mobile app. Your best chance of saving what has been lost and bringing back what once was yours is to contact a helpful Cast Member at the
Disney PhotoPass number, (407) 560-4300. Since it sounds like you know exactly what photos you're missing, be prepared to give the Cast Member as much information as possible about the date and time the missing photos were taken as well as where they were taken. It also couldn't hurt to have Rapunzel's Healing Incantation on in the background for a bit of extra pixie dust.
I truly hope you have success changing the Fate's design, Conor. Priceless Disney memories are worth fighting for.
Plan magic; planDisney.
Jennifer