Mother and son on Carousel
  • On May 4, 2021
    Kelly from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am looking for the invoice/billing section? We will be making payments through several credit cards from several people. I need receipts and an accurate amount of money due.

    Hi Kelly! Welcome to planDisney.

    I see you are planning an October visit to the Walt Disney World Resort – what a spook-tacular time for a Disney vacation! Did you hear the news about the just-announced Disney After Hours BOO BASH? This special ticketed event at Magic Kingdom Park sounds like so much frightful fun! And while there will be no shortage of happy haunts at the Walt Disney World Resort in October, there will also be a very magical party going on: The World’s Most Magical Celebration, in honor of Walt Disney World Resort’s 50th anniversary. It’s safe to say you are going to have an EPIC time!

    While you can check your balance and make online payments through My Disney Experience, you will need to speak to a Cast Member in Billing & Research to receive an itemized receipt. They can be reached from 9:00 a.m. – 5:00 p.m. EST daily at (407) 828-5630. They may also be reached via email at You will need the reservation number and the name of the person who made the reservation to inquire about billing.

    It sounds like you might be visiting with a big group of friends and family. How fun is that? I have visited Walt Disney World with groups multiple times and made some amazing memories with my family and friends. My favorite piece of advice about this kind of visit is that it’s okay to split up sometimes. We visited with a group of 14 for my brother’s milestone birthday, and while we had lots of fun as a big group, some of my favorite moments were when we broke off into smaller groups based on interest. One morning my mom and I took the kids to EPCOT while the rest of the group golfed or slept in, and it was a great morning, where we rode attractions, took goofy pictures, and drank way too much coffee. I will always treasure those memories. 

    Thanks for stopping by planDisney, Kelly! Please come back and see us if you have any further questions as you plan and dream.

    Wishing you a magical vacation,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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