Christmas at resorts
  • On Apr 11, 2021
    Kristi from CA Asked

    I am looking at buying DW tickets for Dec. through Sam's Club. They state a Will Call ticket will be emailed to us & we will need to pick up our tickets once we get to FL. My question is, will I be able to book Fast Passes with just the email conf?

    Welcome to planDisney, Kristi! Thank you for stopping by the Panel with your question.

    Disney's FastPass+ service is currently suspended as a result of the COVID-19 impact on park operations. FastPass+ service is not being offered with the purchase of any theme park tickets. However, you can link your tickets to your My Disney Experience account. Visit the Link Reservations and Tickets page on to get started.

    Once you have your tickets linked, you will need to make a theme park reservation through the Disney Park Pass system. Currently, all Guests ages 3 and older must have a theme park reservation, along with valid admission for the same park on the same date. To make your theme park reservation, watch this "Know Before You Go" video or follow the simple steps below.

    1. Sign in to your Disney account on the My Disney Experience app.
    2. Select all members of your party from your family and friends list. 
    3. Select the date you wish to visit, the park you want to visit, and the time you will arrive.
    4. Review your reservation details and confirm.
    If you have any trouble, you can contact the Disney Reservation Center for further assistance. Call (407) 566-4985 to speak with a Cast Member or send an email to

    I see that you'll be visiting Walt Disney World in December. I absolutely love celebrating the holidays at Walt Disney World Resort. Our family has enjoyed several visits to Walt Disney World during the holiday season and each one has been full of special memories. From all of the incredible decorations to delicious holiday treats, there's so much magic to enjoy! 

    Kristi, please let me know if I can help you with any other questions as you continue planning your visit to Walt Disney World.

    Have a magical day!
thumbnail image for Bob

Meet the Panelist: Bob, North Carolina

Hey there, hi there, ho there! You're as welcome as can be! I'm Bob and I'm a husband and father of four who loves the magic of Disney. Like Mickey Mouse, I consider myself to be a friend to everyone. My family enjoys visiting Walt Disney World Resort or one of Disney's Beach Resorts annually. Helping others experience the magic of Disney is something I thoroughly enjoy. Learn More About Bob

Related Video

  • thumbnail image for Quick Tip | My Disney Experience App

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.