• On Apr 14, 2020
    Julie from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    This is a long shot but do you know if Disney can find photo pass pictures from 5 months ago?

    Hey there, Julie! Thanks for stopping by the Disney Parks Moms Panel. There’s nothing like reliving the magic with photos from a vacation to Walt Disney World!

    In fact, I had the opportunity to use Disney’s Memory Maker last year for the first time and there’s nothing like having a professional photographer snap photos of the entire family.

    I recently spoke with a few Cast Members about locating old photos and in short, they are always willing to work their magic. While it’s not guaranteed that they will be able to locate them, the more information that you can provide to the Cast Members, the better your chances are. So gather up your specific vacation dates and times and reach out to the Disney PhotoPass Guest Support Team by calling 407-560-4300 or by emailing them at disneyphotopass_support@disneyworld.com and they will do their very best.

    If you have any other questions please let us know!

thumbnail image for Bryan

Meet the Panelist: Bryan, Kansas

Hi all! I'm Bryan from Kansas City. I'm a husband, first-time dad, and man's best friend to our Golden Retriever. Like many kids, I grew up traveling to Disney World nearly every year with my family, so to say that my perspective has changed over the years is an understatement. Through my passion, firsthand knowledge and park research, I look forward to helping you with your Disney vacation! Learn More About Bryan

Related Video

  • thumbnail image for Quick Tip | Memory Maker

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.