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  • On May 24, 2022
    Joanna from AK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How long does it take to process my payment and confirm my park reservations?

    Hey there, hi there, ho there, Joanna! You’re as welcome as can be to planDisney!

    It sounds like you’re on your way to planning a practically perfect visit to the Happiest Place on Earth soon! I have wondered this exact same thing after purchasing my theme park tickets in the past, so I took a look back at an email I received stating that my order was being processed, and it said, “You will soon receive an email to inform you of the status of your order once processing has been completed.” According to the Disneyland Resort, it may take up to 24 hours for you to receive your confirmation email, which will include access to your eTicket. If it has been longer than that and you still don’t see a confirmation email, I recommend calling a Cast Member for assistance at (714) 781-4636. 

    As you continue preparing for your visit to the Disneyland Resort, you’re also going to want to download the Disneyland app, which just so happens to be my favorite handy helper in the theme parks! You can use it to check attraction wait times, mobile order food and drinks, and harness the cosmic power of Disney Genie+ Service! If you didn’t already purchase it during your ticket transaction, I recommend adding Disney Genie+ to your ticket upon entering the theme parks. You can do this from the convenience of your Disneyland app, too. This service truly helps you make the most of your Disney days!

    I hope this information helps, Joanna! Please stop back at planDisney with any additional questions… we’re all EARs!

    Happy planning,
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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