Hey Gabriela!
Welcome to
planDisney!
You probably had the best Summer ever with trips to Disneyland Park and Disney California Adventure Park. I hope you're excited for the next few months with
Halloween Time at the Disneyland Resort and
Holidays at the Disneyland Resort right around the corner. With your Inspire Key, you'll be able to enjoy all of the Magic, adventure, and fun that these celebrations have to offer.
I'm so sorry to hear that you haven't received your Magic Key welcome package. The packages are scheduled to be sent to the address provided at the time of purchase sometime at around 6 to 8 weeks after purchase. It looks like you're pretty close to that time frame but it could be that it might take another week or two for it to come to you. The Cast Member that I spoke to mentioned that those packages are subject to availability and that sometimes they do run out of them. She mentioned that if they were out of them, you could get one at your renewal time if they were available again. I might give it a couple of more weeks to see if it arrives and if not you could always try to connect with
Magic Key Services to see if they have any additional updates.
Well Gabriela, If anything else comes up during your time as a Magic Key holder please reach out to us and let us know how we can help.
Remember, always believe in the Magic!
Andres