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  • On May 13, 2020
    Veronica from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Is there any way I can log out from all devices from the Disney app? Other people are logged into my account and I would like to log them out, but I do not know how to do that.

    Hello again, Veronica! 

    Welcome back to the Disney Parks Moms Panel! We’re so happy you’ve returned with another question! 

    I am glad to hear that you have downloaded the Disneyland App and you’re using it to help with your Disneyland Resort vacation planning. One of my top recommendations for guests is to download the App prior to their visit to “The Happiest Place on Earth!” Not only can the app be used to check attraction wait times and entertainment schedules. It can also be used for Mobile Food & Beverage Orders and to make digital Disney FASTPASS reservations with Disney Max Pass. It’s a wonderful tool that makes a day at Disneyland a walk in the park! 

    If you’re having issues with logging others out of your account, my suggestion is to reset your password. It's easy and can be done from within the Disneyland App. From the main page of the App, click on the “hamburger menu” icon on the bottom left. Scroll to the bottom of that page and select “My Profile.” From there, you’ll click “Account Settings” and finally you'll be able to select “Change Password.” 

    Don't worry if you have trouble finding the “Change Password” function in the Disneyland App. You can always call Guest Information at (714) 781-INFO (714-781-4636) and select option 3. A Cast Member there will assist you by emailing a link that can be used to reset your password. 

    I hope you are able to get this issue fixed in a timely manner. Please head back to the Disney Parks Moms Panel with future questions! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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