Family planning a trip
  • On Sep 1, 2020
    Bob from PA Asked

    Hello...How do I locate my reservation on line in order to make changes or cancellations? Thank you.

    Welcome Young Padawan, let me teach you the ways of the Force.

    How excited are you to have an existing reservation, Bob? You are able to make modifications to your existing plans through your My Disney Experience account. In order to view your existing reservation you must first create or sign-in to your My Disney Experience account. From there, you will want to select “Link a Resort Reservation” and you will enter the confirmation number (you were given when you first made the reservation) as well as the last name of the person who the reservation is under. Tip: If you don’t remember your confirmation number, search your email for an email from “Walt Disney Travel Company” if you booked directly through the Walt Disney World Resort. I just did this and was able to find my existing confirmation number!

    Once you are logged in, and everything has been linked to your My Disney Experience account, you should be able to go ahead and make any modifications you wish to, under the “My Plans” section. You should see a link that says “Change Reservation”, if you do not see that option, you will need to go ahead and call the Disney Resort Hotel Reservations line so that a Cast Member can guide you.

    Trust in the Force, Bob and very soon you too will be a Jedi Master at vacation planning!

    May the Force be with you!
    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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