• On Sep 10, 2018
    John Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi. I was loading the tickets on the Disneyland app and forgot to change the name. So now my husband has four tickets. Will this cause problems when we try to enter the park? Or can I Change the names. So worried. Thanks

    Hi there, John! Thanks for stopping by the Disney Parks Moms Panel!

    I’m thrilled that you are familiarizing yourself with the Disneyland app before your upcoming trip. The app will be your best tool for navigating the parks efficiently and linking your tickets ahead of time is one of the first steps to complete if you will be using Disney MaxPass. Worry not! The names associated with the tickets in your app are for your own personal organization only and you will have no trouble using the tickets when you get to the Disneyland Resort. The tickets aren’t officially assigned to a person until you enter the park and your picture is taken by a Cast Member. You aren’t able to change the names in the app on your own, but you can stop by a Guest Relations location once you arrive or try calling the Tickets line at (714) 781-4636 to have the names changed.

    Since you’ll be using the Disneyland app during your trip, I wanted to make you aware of the new Mobile Ordering feature. If you plan to dine at any quick service location, check to see if you can order your meal on the app to save you some time. You can order and customize your meal on the app for select dining locations and then when you arrive at the restaurant, tap the option to alert the restaurant that you are there, and you will pick up your freshly prepared meal at a designated counter. 

    I hope this helps. Have a fantastic time at the Happiest Place on Earth!

thumbnail image for Linda

Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.