Disneyland Resort Halloween
  • On Sep 5, 2019
    Marla from HI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi. I loaded my pass on my app, but I need to change the name, because I put my mother’s name under 3-9 years old pass. How do I change it?

    Aloha, Marla!

    Oh no! Perhaps that mischievous Stitch is up to his old tricks by swapping tickets around. But don’t worry. Things will work out in the end. Theme park tickets linked in the Disneyland app can be sorted out by contacting the Disneyland Resort technical support team at (714) 520-6222. Even if you don’t happen to have the opportunity to contact them beforehand, you are welcome to proceed to use the tickets with the names switched around. The nicknames in the app are there for your convenience. But it is not required that they match the guests that use the tickets for admission to the parks. If you ever happen to split up to do different activities that require the use of the tickets, such as to redeem two different sets of Disney FASTPASS, you can either have everyone use the printed tickets to keep things straight or mentally note which tickets have been swapped around in the app.

    I hope you enjoy your time at the Disneyland Resort. This is such a great season to visit. I can’t wait to taste those Pumpkin Spice Beignets. And it will be so fun to see the special gingerbread house celebrating the 50th anniversary of the Haunted Mansion while Jack Skellington and his pals take over during Haunted Mansion Holiday.

    I hope you have a magical vacation to the Happiest Place on Earth, Marla!

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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