• On Feb 5, 2019
    Susan from BC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Living in Canada, I know magic bands are not sent here and we pick them up in hotel but wondering if they send luggage tags to Canada for magical express?

    Welcome to the Disney Parks Moms Panel, Susan! It's great to have you here with such a great question!

    Disney’s Magical Express complimentary airport-hotel-airport transportation service is just one of different benefits Guests at Disney Resort hotels get to enjoy. 
    If you were not able to book Disney's Magical Express, when booking your vacation, please be sure to do so on the phone by calling (407) 939-1936. The Cast Member you will speak to will ask for your flight information as well as your Disney Resort hotel confirmation number so make sure you have those handy. 
    Yes, your Disney’s Magical Express transportation voucher and luggage tags will be mailed to you approximately two to three weeks before your arrival at the hotel. Before departure, be sure to attach the tags to your suitcases so that all your luggage is identified for Disney's Magical Express and then taken to your Disney Resort hotel. Not that it will happen often, but remember that it is a good idea to pack toiletries, a change of clothes and other essential items in your carry-on, in case your luggage arrives a bit later than expected. 
    As soon as you arrive in Orlando, be sure to head directly to the Disney’s Magical Express Area, located in the Ground Transportation Area, Side B, Level 1. You will find a friendly Cast Member at a desk, who will ask for your voucher or confirmation number. After they have verified your information, they will tell you where to wait to board the motor coach that will take you to the magic! And your bags? Don't you worry, all you tagged bags and suitcases will be collected and transported to your Disney Resort hotel, pretty neat, huh? 
    Susan, I hope this information is helpful. Have the most pixie-dusted vacation of all!
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Meet the Panelist: Desiree, Peru

Hi! I'm Desiree from Lima, Peru. My family will never ever tire of visiting the Most Magical Place on Earth, even if means traveling almost 3,000 miles to do so! My husband and I love to watch the fireworks with our kids, but the best magic happens when the grandparents come along and we all feel the same age in front of Cinderella Castle! I love giving tips about different types of resorts and traveling with multigenerational groups.
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