Mickey in Front of Vintage Car
  • On Sep 23, 2021
    Toni from NV Asked

    I live in zip code 93245 and have tried to purchase the Imagine pass, but it says it's for SoCal only. Zip codes listed on the site are 90000 to 93599. 93245 is in authorized zip codes. Shouldn't I be able to buy the Imagine passes?

    Hello Toni,

    Thanks so much for coming to see us here at planDisney! We always welcome the chance to share suggestions and ideas based on our own Disney vacations as a way to help you make your vacation that much more magical. 

    It's wonderful to hear that you're looking to join the Disneyland Resort Magic Key Program! With all the theme park fun you'll get to enjoy, and with all the Magic Key Discounts, you're sure to have lots of magic awaiting you when you visit the Disneyland Resort. 

    You're correct that the detailed information for the Imagine Key Pass that you find on the overview page and on the purchase page does highlight that the Pass is available only for Southern California residents living in the specified ZIP codes.

    I know you mentioned you tried to purchase an Imagine Key Pass. I'm wondering, though, (picture for a moment an inserted "ponder" emoji here) if you're finding that you encountered issues actually adding an Imagine Key Pass to your Cart and completing the Check Out process. 

    I have one quick suggestion to offer in hopes that it might help. You might want to check your Disneyland Resort account profile to check that your address information is up to date. When you click on your name in the top menu area of your Disneyland Resort account, you should see an "Account Settings" section where you can check on your address information. If you're still encountering unexpected issues, my next best suggestion would be to reach out to the Disneyland Resort Website Support team at (714) 520-6222. I'm hopeful that a friendly Cast Member can help with any of the website issues you might be encountering.

    Toni, here's wishing you lots of wonderful and fun visits to the Disneyland Resort to enjoy all the theme park magic!

    Jerry
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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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