Characters and family at Stormalong Bay
  • On Feb 16, 2022
    Maria from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a live chat option right now?

    Welcome to planDisney Maria!

    You are certainly welcome to use the chat feature to speak with a Cast Member online. On this Phone Directory page, click on the CHAT icon to begin messaging a friendly Cast Member. Please note that many guests are currently trying to get in touch with Disney right now, so it may take a few tries. You can also use the Phone Directory page for phone numbers if you want to try calling. 

    If you are wanting to make changes to your current Walt Disney World vacation, many changes can easily be done on your My Disney Experience page. Updating resort choices, canceling dining reservations, doing your online check-in...and so much more!  Just today on my upcoming reservation I was able to add a guest, change Theme Park Reservations, and cancel a Dining Reservation. It was all done with just a few clicks and did not take me long at all. 

    Give the Chat feature a try. If at any time you have questions that our planDisney team can help with, stop back! We would love to hear from you again!

thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.