Hiya Candy,
Welcome to planDisney! Thank you for submitting your question to us!
Magic Keys are a great way to maximize your
Disneyland Resort visits! Magic Key pass holders get exclusive
discounts, benefits, and more with their Magic Key! And as you already know, California residents qualify for monthly payments on their Magic Key.
If you hoped to purchase an
Imagine Key, this Magic Key is only available for renewal. This Magic Key was available for purchase for guests who reside in a specific zip code, but new Imagine Keys are no longer available. However, the Enchant, Believe, and Inspire Keys are still available. You can compare Magic Key passes to see which Magic Key fits like Cinderella’s glass slipper. Another possibility is that your address and/or payment method are not up-to-date in your Disney account. Please log into your account and make sure this information is updated.
If you still have difficulty with purchasing a Magic Key, you can speak with a friendly Cast Member on the
Magic Key Holders line for assistance. They will happily assist with purchasing a Magic Key and answer any further questions you may have. Then all that’s left is to make a
park reservation for the date you wish to activate your Magic Key!
If you have other questions about the Disneyland Resort, remember - you’ve got a friend in me!
Tiffany