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  • On Mar 13, 2024
    Candy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We live in California and are trying to get the annual pass with the monthly payments and it won’t let me

    Hiya Candy,

    Welcome to planDisney! Thank you for submitting your question to us!

    Magic Keys are a great way to maximize your Disneyland Resort visits! Magic Key pass holders get exclusive discounts, benefits, and more with their Magic Key! And as you already know, California residents qualify for monthly payments on their Magic Key.

    If you hoped to purchase an Imagine Key, this Magic Key is only available for renewal. This Magic Key was available for purchase for guests who reside in a specific zip code, but new Imagine Keys are no longer available. However, the Enchant, Believe, and Inspire Keys are still available. You can compare Magic Key passes to see which Magic Key fits like Cinderella’s glass slipper. Another possibility is that your address and/or payment method are not up-to-date in your Disney account. Please log into your account and make sure this information is updated. 

    If you still have difficulty with purchasing a Magic Key, you can speak with a friendly Cast Member on the Magic Key Holders line for assistance. They will happily assist with purchasing a Magic Key and answer any further questions you may have. Then all that’s left is to make a park reservation for the date you wish to activate your Magic Key!

    If you have other questions about the Disneyland Resort, remember - you’ve got a friend in me!

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Meet the Panelist: Tiffany, Texas

Hi there! My name is Tiffany and I am a social worker and happy haunt from Texas! From the moment I took my first steps down Main Street, U.S.A., I knew I was home. I'd love to help you plan your next visit to The Happiest Place on Earth!  Learn More About Tiffany

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