Family AA Taking Photo with Mickey and Minnie Mouse
  • On Aug 27, 2024
    Cheryl from Northern Territory Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi. I live in Aus, and I purchased Lightning Lane, 2 day Park Hopper tickets for 2 Adults and 2 Kids. This was through Klook. I then accidentally put my kids names against the adults tickets and vice versa. Will this be a problem for entry on the day?

    Hey there Cheryl,

    Welcome to planDisney and thank you for your question! I'm thrilled to hear you're planning a trip to the Happiest Place on Earth after the start of the year - it'll be here before you know it!

    When purchasing theme park tickets, you are prompted to add names to each ticket but this is mainly just for your own organizational purposes and does not lock in who needs to use this ticket.

    When you arrive at the Disneyland Resort and enter your first park, the Cast Member at the entry gate will take a picture of each member of your party that will be associated with their individual ticket. It's after this initial scan that the ticket is then locked in and must be used by the same Guest for the duration of that ticket's use.

    If it would be helpful to get the names changed anyway - to avoid confusion for you and your party - you can call a Cast Member at the Tickets line who can help you get those names corrected! That way you'll see the correct names in the Disneyland Resort mobile app and will have a bit easier time keeping the tickets sorted during your visit. In case you need it, that direct phone number to the Tickets line is +1 (714) 781-4636.

    Thanks again for your question, Cheryl! I hope you have a wonderful time visiting the Disneyland Resort next year.

    Have a Magical Day,
    Greg
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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