Father and daughter with bubble maker
  • On May 3, 2021
    Jennifer from CA Asked

    When I was linking tickets to my account on the app, I accidentally put my name twice instead of the other person in my party.

    Hi Jennifer, 

    Welcome to planDisney and thank you for taking the time to send us your question.  I can't wait to stroll down Main Street U.S.A. at Disneyland Park with my family, it has been way too long! 

    I am so glad to see you have already purchased your Theme Park Tickets, don't worry, mistakes happen all the time and there is an easy fix!  In order to change the name on your Theme Park Tickets, you will need to call Ticket Services at (714) 781-4636 and a Cast Member will be happy to help reassign your Ticket.  Please keep in mind that since the reopening of Disneyland Resort was announced a few weeks ago, wait times to speak with a Cast Member may be longer than usual, and your call may be placed in a queue.  

    Once you have your Theme Park Tickets properly linked you will need to make your Theme Park Reservations for the days you would like to visit Disneyland Resort.  Currently, Theme Park Reservations are available up to 60 days in advance and will be released on a rolling basis.  

    I hope you are able to get your Theme Park Tickets properly assigned soon, Jennifer.  If you have any other questions please come back to us here at planDisney, we are always happy to help.  

    ~Stephanie
thumbnail image for Stephanie

Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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