Couple on Main Street, U.S.A.
  • On Oct 1, 2022
    Ashley from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I linked two tickets on the website, but only one is showing up to make reservations. How can I access this other ticket?

    Hi Ashley, and welcome to planDisney!

    It is funny you ask this because I had a similar situation when it came to my husband’s theme park ticket not showing up. What I realized was that he was not added to my Family & Friends List at the time, and once I added him, I was able to make our theme park reservations with him included. If the other person is not included on your Family & Friends List, be sure to add them, as that could be why you can not access them to make the reservation. Also, have the other ticket holder check their My Disney Experience account to see if the ticket appears on their end and if it does, adding them to the Family & Friends List should do the trick. If not, I recommend calling (407)939-4358 and getting the assistance of a cast member to see if there is another issue with the ticket not appearing. 

    Please let us know if you need further assistance; we will be here if you need us. 

    Have a magical time!

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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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