mom at computer planning
  • On May 30, 2022
    Anna from Kent Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’ve linked my tickets to the app, now when I choose a park on a certain date it says I’m not eligible?? Ive definitely linked then correctly as I booked 4 parks already

    Hi Anna! Welcome to planDisney! Thanks for stopping by with your question!

    I love that you are getting a head start on your 2023 Walt Disney World stay! It's never too early to start the planning process. One of the best parts about your arrival date is that you still get a chance to take part in the 50th Anniversary Celebration! Any special experiences, entertainment, and treats will be available throughout your entire stay. 

    Anna, it seems like you have taken the correct steps once you purchased your tickets to link them to your My Disney Experience account. Since you were able to make four park pass selections already, it's odd that you are receiving an error message when continuing forward. One reason that I thought of why you might be getting a "Not Eligible" message is that you are trying to make a park reservation outside of the allotted window you were provided upon purchase. If you purchased 14-Day Magic Tickets, you are provided an 18-day window to use your tickets within, while 7-Day Magic Tickets give you a 15-day window. I doubt since you are only booking your fifth park day that this is the reason, but I did want to mention this in the case that this is the problem. 

    I highly suggest reaching out to a Cast Member for further assistance by calling 0800 16 90 730. They will be able to dive into your account and help fix the issue you are having. It's best to take care of this as soon as you have time since park availability is always subject to change. Since you are still more than eight months away from your stay, you should have plenty of time to get this figured out.

    You have so much to look forward to on your upcoming trip. Although it has not been announced yet, the EPCOT International Festival of the Arts typically takes place during this time. If you are planning to spend some time at EPCOT, check to see if the DISNEY ON BROADWAY Concert Series is returning during the festival. My family was blown away by how amazing this performance was. We wish we had more time to see other performers throughout the week. 

    Anna, have the best time visiting the Most Magical Place on Earth! Once you get your tickets and park reservations squared away, you can start focusing on the fun details of your trip that await!

    Happy planning!
    Greg
thumbnail image for Greg

Meet the Panelist: Greg, South Carolina

Hello friends! Greg here from Charleston, SC. I am a Disney-loving husband and dad to two wonderful daughters. Walt Disney World Resort offers everything you want in a vacation and touches all the senses. From the sights to sounds and even the smells, there is something for everyone to enjoy! When our family is not riding "it’s a small world" or going on a Journey Into Imagination With Figment, we are readily planning our next Walt Disney World Resort vacation. Learn More About Greg

Related Video

  • thumbnail image for Planning Tips for Epcot

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.