Hey there Rafael,
Welcome to planDisney and thank you for your question! I'm thrilled to hear you have a trip to the Disneyland Resort coming up in just a few weeks!
It sounds like your wife and kids may need to link their tickets to their Disney account. My favorite way to do this is through the
Disneyland mobile app, but you can also easily do it through the
Disneyland Resort website as well!
If your family members have access to the Disneyland mobile app and want to link tickets through there, they can tap the menu button (the three horizontal lines in the main navigation window), tap "Tickets & Passes" and then select "Link Tickets & Passes." From here they can either scan the barcode of their tickets or manually enter the Ticket ID.
If they would prefer to link them through the Disneyland Resort website instead, they'll want to hover over "My Disneyland" and select "
Link Tickets." From this next page, they'll just need to enter their Ticket ID number and their tickets will be linked!
Now that their tickets are linked, each member of your family will be able to make or modify
theme park reservations,
dining reservations, and enchanting extras reservations. They'll also be able to display their ticket when entering the parks. This is especially helpful if you all tend to split up during visits so that everyone can re-enter the parks when they're ready to meet up with the group again.
I hope that's helpful, Rafael! Thanks again for your question, and I hope you have a fantastic visit to the Happiest Place on Earth!
Have a Magical Day,
Greg