Sleeping Beauty Castle
  • On Feb 17, 2023
    Poppy from Dorset Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I linked both tickets to my account by mistake. How do I get my friend's ticket onto her account?

    Royal greetings, Poppy!

    A warm welcome to planDisney, and thank you for bringing us your question about Disneyland Resort theme park tickets. It sounds like you've accidentally linked your friend's theme park admission to your Disney account, but not to worry - we'll be able to take care of this as easily as Bibbidi-Bobbidi-Boo!

    Poppy, Disneyland Resort theme park tickets aren't assigned to a specific individual until they have been scanned at a theme park's Main Entrance. Once the ticket is scanned, a Cast Member at the turnstiles will snap the Guest's photo for identification purposes, and the ticket will be linked to that individual from then on. Therefore, the ticket doesn't need to be reassigned in advance in order for your friend to use it. However, if you prefer, you could visit a Guest Services location between the Main Entrances to Disneyland Park and Disney California Adventure Park to speak with a Cast Member before you scan your theme park tickets. Another option would be reaching out to a Disneyland Resort Cast Member via email for help in reassigning the ticket before your holiday.

    Once you arrive in Anaheim, I encourage you to download the Disneyland Resort mobile app to help you navigate your day in the theme parks! In the app, you'll be able to utilize helpful tools that maximize your time in the theme parks like Mobile Food & Beverage OrderingDisney Genie+ service, and Merchandise Mobile Checkout. Poppy, you chose the perfect time to visit because the Disney100 Celebration at Disneyland Resort is happening now and it's waiting for you! This celebration is marked by the return of "Magic Happens" Parade to Disneyland Park, the debuts of Wondrous Journeys at Disneyland Park and World of Color - ONE at Disney California Adventure Park, and so much more.

    Poppy, I'm wishing you and your friend a most enchanting visit to The Happiest Place on Earth! If you have any additional questions about planning your magical holiday, please feel free to stop back by planDisney anytime. We're happy to help you make the most of your time at Disneyland Resort!

    Magic awaits,

    Lauren

thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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