• On Sep 20, 2021
    Christa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there, I linked my tickets to my account but now I can't find where they are in my account. Can you let me know how to do this? When I go to "make a reservation" Stitch (from Leo & Stitch) tells me the page won't load .

    Welcome Young Padawan,

    It is so nice to have you visiting the Jedi Masters that have come before you. I’ll be happy to show you the way and assist with scheduling your theme park reservations.

    It sounds like it’s just a small error, sometimes Stitch eats my page too and I usually switch browsers or try reloading the page. It seems like you are using the desktop site, I recommend switching over to the Disneyland mobile app. Sometimes if one platform isn’t working for me, the other does. So you can try linking your tickets to the mobile app and scheduling your theme park reservations there. Either platform should allow you to successfully link your ticket and reservations, as long as Stitch doesn’t beat you to it.

    If these tips still don’t seem to help, I recommend giving the Disneyland Resort a call. A Cast Member there will be more than happy to look into this issue for you and help you take care of this minor complication. Oh, Stitch… 

    Once this is taken care of, it’s just a matter of counting down the days until you arrive. I bet you can’t wait! Until then, if there’s anything else you need, don’t hesitate to ask!

    May the Force be with you!
    -Shantel
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Meet the Panelist: Shantel, Alabama

Hi ya Pals! I'm Shantel, an Army wife and mom of two. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip. One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! 
Learn More About Shantel

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