mom at computer planning
  • On Sep 29, 2019
    Michelle from Tyne And Wear Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi I’ve linked my sons ticket to his profile on MDE not realising he’s changed his email address. He can’t remember what it was so now the ticket doesn’t show when he logs in. Anyone know what I can do to change it. I’m also concerned any memory maker show

    Hi Michelle!

    Thanks so much for dropping by the Disney Parks Moms Panel! I'm sure you must be so excited knowing you will be at Walt Disney World Resort next month!

    I recommend you call a Cast Member on the Internet Help Desk. They are experts at helping with My Disney Experience, MagicBands, FastPass+ and more! The phone number is 0800 16 90 749. They are amazing! Be sure to have as much information as possible when you call. For security reasons, they may ask to chat with your son but I encourage you to make the initial call to determine if any other information is needed.  

    I'm hopeful you can get this resolved quickly. I know you are going to have a vacation that is practically perfect in every way!

    Thanks so much for sharing your question with the Disney Parks Moms Panel! Please let me know if you need any other information as you plan your magical Walt Disney World Resort vacation!

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Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

Learn More About Kari

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