Hey Julianne !
Welcome to
planDisney!
We are just days away from bringing the Magic back to the Disneyland Resort! Disneyland Park and Disney California Adventure will be reopening in just a little over a week! My family is missing the fun of the theme parks and I’m sure you are too! I can’t wait to explore some of the new happenings like
Snow White’s Enchanted Wish or the additions to the iconic Haunted Mansion!
I see you have all the information you need to access the
theme park reservation system. You’re headed in the right direction as you will need valid admission along with a theme park reservation. Without seeing your complimentary tickets, it’s hard to pinpoint the issue. If it’s saying that you are unable to make a reservation, it may be that your tickets are not valid on those days. Before the theme parks closed, tickets were on a tiered system. When you make a reservation, you can only make it for the days that the ticket is eligible for. To get to the exact root of your issue, you’ll need to call
Ticket Services and they would be more than happy to assist you.
Well Julianne, if you have any other questions for us, don’t hesitate to stop by again.
Remember, always believe in the Magic!
Andres