• On Apr 13, 2021
    Julianne from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just linked 2 complimentary 1-day Park Hopper tickets to my account, but they show under the "Unable to Make a Theme Park Reservation" category. How do we use these then?

    Hey Julianne !

    Welcome to planDisney!

    We are just days away from bringing the Magic back to the Disneyland Resort! Disneyland Park and Disney California Adventure will be reopening in just a little over a week! My family is missing the fun of the theme parks and I’m sure you are too! I can’t wait to explore some of the new happenings like Snow White’s Enchanted Wish or the additions to the iconic Haunted Mansion!

    I see you have all the information you need to access the theme park reservation system. You’re headed in the right direction as you will need valid admission along with a theme park reservation. Without seeing your complimentary tickets, it’s hard to pinpoint the issue. If it’s saying that you are unable to make a reservation, it may be that your tickets are not valid on those days. Before the theme parks closed, tickets were on a tiered system. When you make a reservation, you can only make it for the days that the ticket is eligible for. To get to the exact root of your issue, you’ll need to call Ticket Services and they would be more than happy to assist you.

    Well Julianne, if you have any other questions for us, don’t hesitate to stop by again.

    Remember, always believe in the Magic!

thumbnail image for Andres

Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop like a pro! Learn More About Andres

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