Star Wars Galaxy's Edge First Order Cargo
  • On Jun 9, 2022
    Anilla from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I link my tickets and book Genie +? I have been trying for days!

    Hello Anilla, and thank you for stopping by planDisney with your question about linking tickets and Genie+.

    To link your theme park tickets to the Disneyland Mobile App, first, locate your ticket barcode and number in the confirmation email you should have received after purchasing your tickets. Then, if you haven’t already done so, download and sign in to the Disneyland Mobile App. Next, open the app, select the menu button in the lower right-hand corner, then “Tickets and Passes.” The last step will be to click on the “Link Tickets and Passes” option and either scan the barcode of your tickets or manually enter the ticket number.

    Concerning Genie+, there are two ways to purchase the service. The first method was during the initial ticket purchase as an add-on to your ticket. If you did not add on Genie+ at that point, no worries. You will have the option again to purchase Genie+ on the day of your visit. Once you enter one of the two theme parks of Disneyland Resort, you can also hop on the Disneyland Mobile App to purchase the service.

    If you are purchasing Genie+ on the day of your trip, I recommend saving time by adding your credit card or another payment method to the Disneyland Mobile App in advance. When on the app, select the Menu button, then scroll down to “My Profile.” Under my profile, you can access the “Payment Method” page to store your preferred payment methods for mobile app purchasing. This card can also be used for Mobile Food & Beverage Ordering through the app.

    Have a magical experience at the Happiest Place on Earth! And thanks again for visiting planDisney!

    Best wishes,
thumbnail image for Lola

Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.