• On Sep 14, 2021
    Lucy from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I would like to link my hotels.com reservation to my Disneyland account. The reservation is for the Grand Californian next week 9/22 & 9/23 Thank you, Lucy

    Hi there, Lucy.

    Welcome to planDisney. We’re so glad you’ve stopped by! Wow, I bet you’re excited to stay at Disney’s Grand Californian Hotel & Spa. It’s my favorite on-site Disneyland Resort hotel to stay at. I adore its elegant Craftsman style, but I also appreciate its close proximity to the theme parks. There is also a dedicated entrance to and from Disney California Adventure Park. After a long, fun-filled day at the parks, it’s nice to not have to walk far to get back to your hotel room! 

    I actually recently booked a stay through Hotels.com for our upcoming trip to Aulani, a Disney Resort & Spa in Ko Olina. I initially had difficulty linking my Hotels.com reservation to my Disney Aulani Resort app as well. I ended up contacting Hotels.com directly via their app and chatted with a representative. I gave my upcoming stay details and the Hotels.com representative was able to provide our Disney Confirmation Number to link on the Disney Aulani Resort app. You may be able to contact Disney’s Grand Californian Hotel & Spa directly, but since you booked through a third-party company, Disney may not have all your information yet. I speculate you’ll need to contact Hotels.com to inquire about your Disney confirmation number in order to properly link your upcoming stay at Disney’s Grand Californian Hotel & Spa to your Disneyland mobile app

    I wish you an enchanting upcoming visit to the Happiest Place on Earth. If you have more trip-planning questions for us, please don’t hesitate to visit us on planDisney again! We’re all EARS!

    See ya real soon,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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