• On Apr 22, 2018
    Kari from AL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Can I link my families passes with my account if they are linked to my husbands already? He is locked out because of password issues and email problems.

    Hi Kari! Have you linked your family members to your Family & Friends list in your My Disney Experience account? I would definitely make sure all of you are linked together before your vacation begins.

    More importantly, because your vacation is in a few short days, I would suggest you call the My Disney Experience, Magic Bands and FastPass+ help line at (407) 939-4357. I have called them in the past and the Cast Members are always so helpful. I know they will be able to assist you and your husband.

    Be sure you all have the My Disney Experience mobile app downloaded on your mobile devices when you visit the theme parks. It's the perfect way to plan and share your vacation with everyone on your Family & Friends list.

    Thanks so much for sharing your question with the Disney Parks Moms Panel. Please let me know if you have any further questions as you prepare for your vacation. I know the Cast Members will be able to assist your husband with his account and I'm excited for you to put the finishing touches on your plans. Enjoy every magical moment of your Walt Disney World Resort vacation!


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Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

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