Special Needs Family with Mirabel; girl in costume; Encanto
  • On Jan 12, 2024
    Teresa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I link my disneyland annual pass if I lost my pass ID number?

    Hello Teresa!  Thanks for bringing your question to planDisney, we're here to help!

    I'm sorry you can't seem to find your Magic Key ID, let's take a closer look and see if we can help sort it out.  My first recommendation is to double check your Disneyland app to see if you can locate it.  Open up the app, and navigate to the three horizontal bar line menu in the bottom right-hand corner, and tap "Tickets and Passes."  Your Magic Key ID should be under the barcode, and I would double check that you are signed into your Disney account on your app.  

    If you cannot find it in your app, then I would try finding your confirmation email you received when you purchased your Magic Key pass.  I like to search for "Disneyland Resort" or even "Magic Key" if you need help locating it in your email inbox.  That email should have your account number and other important information pertaining to your Magic Key pass.  

    If for some reason both of those still do not do the trick, you can always call the Magic Key Holders Guest Services line to speak with a helpful Cast Member.  They should be able to help you find your account information, and help with any other questions you may have concerning your Magic Key pass.  

    I highly recommend following the official Disneyland Resort Magic Key Instagram account, Teresa!  They are a great resource for news and happenings exclusively for Magic Key holders.  If we can help with any other questions, don't hesitate to come back to planDisney!

    Have a magical day!
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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