Special Needs Family with Mirabel; girl in costume; Encanto
  • On Oct 29, 2023
    Catherine from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do we link to the disability pass? Where is it on the website so we can connect it to our reservation.

    Hi there Catherine, welcome to planDisney!  Thank you for bringing your great planning question to us.  

    If you have members of your family that are in need of assistance, you'll definitely want to look into Disability Access Service at the Disneyland Resort, you'll often hear it referred to as DAS.  The Disneyland Resort is always committed to providing an inclusive and accessible experience for all Guests who enter the parks, which is wonderful.  

    I recommend pre-registering for DAS with a Cast Member, which you can do using a live video chat.  You can pre-register 30 days in advance of your arrival, but no less than 2 days before your arrival.  When you're ready to begin your conversation with a Cast Member to register, you can use the "Request Live Video Chat" button to begin the request process.  Please note that the family member that is requesting to use DAS must be present during the video call as well.  

    You can also register for DAS in-person at City Hall in Disneyland Park, Chamber of Commerce in Disney California Adventure Park, or at a Guest Information location.  If you do qualify for DAS, it will be valid for the length of your visit or up to 60 days.  

    I hope this information is helpful for your upcoming trip, Catherine, and you're able to get everything squared away for your trip!  The Disney Parks Blog just released the mouthwatering Holiday Foodie Guide, I'd definitely check this out before your trip so you know what special treats and snacks you'll want to try!  If we can help with anything else to make your trip extra special, please come back and ask.  

    Have a magical day!
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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