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  • On Jul 31, 2023
    Rochelle from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a link for me to make my DAS pre-selections for myself or do I have to call back to have a cast member help me?

    Hi, Rochelle!  It's great to see you back here at planDisney!

    Your trip to Walt Disney World Resort is only a couple of weeks away now, so I'm sure you're getting excited to experience all the Disney thrills!  One thing that helps my family experience all the magic that Walt Disney World Resort has to offer is Disability Access Service (DAS).  DAS is an accommodation intended for Guests who, due to a disability, cannot wait in a typical queue environment.  My son is on the autism spectrum, and this service is a huge help to our family.

    The DAS system has seen some recent updates that have made it even more user-friendly.  Guests who qualify for DAS now have the option to pre-register for DAS via a live video chat with a Cast Member.  Once you have pre-registered for DAS, you will also be able to book up to two one-hour return windows for select attractions using the new DAS Advance planning option.  These experiences are in addition to the DAS ride return times that you may book on the day of your theme park visit.  

    If you've already pre-registered for DAS, but you still need to make your DAS Advance selections, you will need to have a Cast Member help you with this.  Simply click on this Planning with DAS link and scroll down until you see the "Request Live Chat" button.  Once you're connected to a Cast Member in a live video chat, they will be able to assist you with making your DAS Advance selections.  Please keep in mind that your video chat must take place 2-30 days prior to your theme park visit, and since DAS Advance experiences are subject to availability, I recommend taking care of this as soon as possible.  

    Rochelle, I hope this information is helpful as you get ready for your upcoming trip.  If you have any other questions, please don't hesitate to ask.  Have a magical day!

thumbnail image for Samantha

Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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