Woman in wheelchair shopping with friends; Disney Springs
  • On Mar 5, 2026
    Toby from Cardiff Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How to link British Airways hotel booking to My Disney Experience app? “Please check the confirmation number and the last name entered.” I am entering the confirmation number from BA voucher. This is for a Good Neighbour resort (Disney Springs Drury)

    Welcome to planDisney, Toby. Thank you for bringing me this question today, it’s always lovely to help a fellow guest from the UK plan their jolly holiday to the Most Magical Place on Earth. I hope I can help make your trip practically perfect in every way!

    April is a wonderful time to visit Walt Disney World, while one of my favourite festivals, EPCOT International Flower and Garden Festival, is in full bloom! As a big Figment fan, I’m particularly excited about the Figment topiary in World Celebration Gardens.  And whilst you're there, make sure you take flight on one of my family's must-do rides, Soarin' Around the World

    Your stay at Drury Plaza Hotel is just a few sleeps away, so let's dive straight into your question about this magical Official Walt Disney World Hotel! To link your reservation to your My Disney Experience account, head to the Walt Disney World website and log in to your account. Once you have logged in, select My Plans from the drop-down menu and then select Resort Hotel. Here you can link a reservation by entering your Confirmation Number and Last Name. Since you booked through a third-party provider, you may need to contact them directly to get the Disney confirmation number, as it may differ from your provider's confirmation number. With a little faith, trust, and pixie dust, your reservation should link to your My Disney Experience account in no time! 

    I'm excited to hear that you've chosen to stay near Disney Springs on your trip. My family love to explore the shops, restaurants, and entertainment on our visits! We love grabbing a slice at Blaze Fast-Fire'd Pizza, followed by a delicious dessert from Amorettes Patisserie, before finding our gadgets and gizmos a-plenty at World of Disney

    Toby, I hope you have the most magical trip and make memories to last a lifetime. If you have any other questions, stop by and see me anytime at planDisney.

    Magic and Wishes,

    Abi

thumbnail image for Abi

Meet the Panelist: Abi, United Kingdom

Hello from bonnie Scotland! I’m Abi, wife, mum, author and education worker with a love for all Mickey-shaped snacks. While I may call the UK home, a piece of my heart will always reside at Walt Disney World. I love to return year after year with family and friends, creating core memories that last long after the park gates close.
Learn More About Abi

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