Aloha, Kristen, and welcome to planDisney!
How exciting that in just a few days, you'll be flying by on a Hawaiian roller coaster ride at
Aulani, A Disney Resort & Spa. I haven't gotten to visit Aulani Resort yet, but I've heard so much about the beautiful sights and sounds of the Resort from my fellow Panelist,
Kamini, that it's definitely at the top of my Disney Vacation Club bucket list! I'm sure you and 'Ohana are in for an incredible vacation!
Since I haven't had the pleasure of visiting the Resort for myself, I called and spoke with a lovely Aulani Cast Member, Lynn, who was able to share a little bit about using the
Aulani Resort app. She said that while it's possible to link friends and family through the app, Stitch has been known to cause problems from time to time. Instead, she suggested using a computer to link your party through the
My Aulani Dashboard on the
Aulani Resort website. After this is complete, you should be able to relaunch the app to see your friends and family. If this doesn't work, I recommend calling
Aulani Guest Information at (866) 443-4763.
Mahalo for visiting planDisney, Kristen! I hope you and your family have a
legendary trip to paradise at Aulani Resort!
A Hui Hou (that's Hawaiian for "Until We Meet Again"),
Amy