Hello there, Laura!
Even though it sounds like you are a longtime member of the Castaway Club, you are certainly not lost at sea. I’d be happy to help guide you to your cruise history so that you only have smooth sailing from here.
Laura, you can find your cruise history and Castaway Club number by signing into the
Disney Cruise Line Castaway Club website. Next, Log In and sign into your Disney account. You should be able to see your Membership Level, your Castaway Club ID, and the number of cruises you’ve completed.
Here’s a pro tip: Below your cruise history information, you can find your specific Castaway Club member benefits. For instance, if you are a Silver Member, you get to book new itineraries one day before the general public, and you can reserve cruise activities 90 days before sailing.
I actually had an issue viewing my cruise history recently, and I was able to solve the problem by clearing my internet browser’s cache and cookies, or you can use an alternate browser to see if the previous steps work. If not, you can reach out to a friendly Cast Member through the
“Contact Us” page to request a full list of your sailing history. I confirmed with a Cast Member that they typically respond to these requests within 48 to 72 hours.
May the magic be with you!Melanie