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  • On Apr 18, 2026
    Martin from Cornwall Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a limit on package sizes that can be sent to a Disney resort hotel before/during my stay? I’m considering getting a large item delivered by freight to my resort but want to check if there is a limit before doing so.

    Greetings, Martin, and welcome back to planDisney! Thanks for visiting us with your question about freight delivery to your Walt Disney World Resorts Collection Hotel. You've certainly piqued my curiosity! Let's get into it.

    Bless my soul! It sounds like you have Herculean plans and could use a few gladiators to help you with your package. I did some heavy lifting into Walt Disney World Mail Services and found that there is no set limit on package size that can be received. That being said, I also learned that packages shipped to your Disney Resort Hotel are intended to help Guests conserve luggage space and thus, should be of a reasonable size that could have been brought with you in your luggage. Also, please know that a handling fee per package will be charged. As much as I would love to go from zero to hero with this answer for you, I can't encourage or recommend shipping large items that would be delivered by freight to your hotel. 

    The only exception I can think of is if you need to have something large brought in like a display or booth as part of an event planned through Disney Meetings & Events. In that case, I recommend that you work with your Disney Event Architects to coordinate delivery. They'll be able to send in the muses to make sure your item gets where it needs to go on time.

    Beyond that, if you have specific needs to make your stay comfortable or enjoyable, I recommend reaching out to Guest Services at the number on the bottom of this page. They may be able to offer a solution for you. 

    Martin, I hope this has been helpful, and stop by again with any other planning questions you have.

    Let your dreams guide you!
    Melanie
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Meet the Panelist: Melanie, Tennessee

Hiya pals!  I’m Melanie, a Walt Disney World Resort specialist from Tennessee where I’m a dog mom to my very own little Country Bear, Trixie Claire.  Need restaurant recommendations, EPCOT festival tips or tricks for traveling with older adults?  I’m your girl!  I’m ready to help you with all this and much more.  Learn More About Melanie

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