Millenium Falcon Night
  • On Nov 26, 2021
    Chris from AL Asked

    My light saber I got from Savis workshop is not working, I can’t get any sound out of it and it won’t read any of my Krystals. What should I do?

    Hi Chris! Welcome to planDisney.

    Savi's Workshop is one of my favorite experiences at the Walt Disney World Resort. I could feel the Force flowing as the builders activated their lightsabers, and my youngling treasures his. I hope you had a fantastic time at Savi's Workshop and during your visit to Batuu!

    I'm sorry to hear your Savi's Workshop lightsaber is malfunctioning. We had a similar situation with ours, and I'm happy to report that the Repair Droids at Merchandise Guest Services were able to help. Email them at merchandise.guest.services@disneyparks.com and provide as much detail as you can. They will need the date of your visit to Savi's Workshop and the receipt if you have it. If you don't, they will need either your itemized Guest Folio (if you charged your lightsaber to your MagicBand) or a credit card statement. You'll also need to describe the problem and include a photo and video detailing the issue. Once a Cast Member reviews your information, they will reach out with the next steps to get your lightsaber in working order.

    Chris, I hope you are back to fighting the First Order soon with your lightsaber! Thank you for stopping by planDisney with your question.

    May the Force be with you,
    Robyn
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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