• On Mar 29, 2020
    Andrea from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! For the life of me I can’t figure out how to make a payment for my vacation online. I have followed the instructions that were given by Allyn earlier this month- but when I hit “show details” no balance comes up. And yeah that can’t be true! Help!

    Howdy, Andrea!

    It sounds like Evil Emperor Zurg has a hold on your technology! Let’s see what we can do to find your payment and restore balance to the galaxy!

    Making a payment toward your vacation package for Walt Disney World Resort should be relatively simple to do online! Here is what I had to say about it a few weeks ago. If those steps do not work for you, I would recommend checking out what the Help Center has to say about making a payment online!

    If you still find that you cannot locate where to make an online payment, you should probably make a direct call to Star Command (Guest Services). They are always able to take payments for vacation packages, and they may be able to fix your My Disney Experience account to show your remaining balance online. Simply explain your situation, if you have to call, and they’ll have you flying to infinity and beyond in no-time!

    We’d love to hear from you again, Andrea! I hope your upcoming trip is full of magic and wonder!

    You’ve got a friend in me!

thumbnail image for Allyn

Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

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