Cinderella Castle 50th Night
  • On Jul 27, 2022
    Michael from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have left the Magic of Disney behind and now that we are home I am wanting to download my photo pass photos. I have selected the photos, clicked download and they do not show in my download file. I am using a Mac and Safari.

    Hi Michael,

    Welcome to planDisney and thank you for your question! After a fun vacation, my husband and I always love to look through our Disney PhotoPass photos and relive the memories. This holds us over until our next magical trip! 

    When it comes to downloading, make sure that you have enough storage on your computer or personal device to download the pictures. Sometimes I have so much stored, I need to delete unneeded items to make room for the pictures. 

    After confirming you have space, I suggest signing out of My Disney Experience online, closing out your browser, then opening a new browsing window. From there, go to the Walt Disney World home page and sign back into My Disney Experience to view your pictures. From there, you should be in the gallery to see all your photos. 

    To download, simply click on the checkmark in the upper right hand corner of the photo you want to save, then select “Download” in the upper right corner of the screen. I suggest you try with just one photo to test it out. You might see a pop up showing the progress of the downloaded photo in your browser. Once you click on it, your photo should pop up!

    If successful, you can check the box “Select all visible media” under the “Download” button and this will save all the photos in your gallery. So instead of checking each photo, you can download all of them at once! 

    If you’re still having trouble, maybe try another browser on your laptop or you can download the photos to your phone through the My Disney Experience mobile app. Of course, you can also call the Disney PhotoPass help desk for further information.

    I hope this “Bit By Bryanna” is useful as you take a look at all the wonderful memories you made at the Walt Disney World Resort. If you have any other questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling,

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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