Mom And Daughter Resort Room
  • On Aug 14, 2009
    Cathy from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I am leaving for disney in 9 days.. i keep trying to do the early hotel check in.. each time it says error try again later. I have called each time I am referred to a completly different number. No one can help me. Any suggestions? Very frustrated!

    Hi, Cathy!   Sorry to hear you are having a difficult time with on-line check-in.   If you booked directly through Disney or a travel agent, call (407) 828-7128 for assistance.  Hopefully, they can help you out.     If this still does not help and you booked through a wholesaler or other third party, contact them to see if you have the correct confirmation number to complete your on-line check-in process.

    I know this won't help much, but if all else fails, simply check-in upon arrival.    While it is more convenient to get everything lined up ahead of time, the cast members who check you in are quite efficient and will get you through the process as quickly as possible.   Personally, I like checking in and chatting with the cast members to see if they have any quick tips on the resort or any fun WDW information for me!

    I hope the on-line process works out for you.  Good luck!
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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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