Hey there, Rick, and welcome to planDisney!
It sounds like you had a fantastic vacation! The Walt Disney World Resort Cast Members really do go above and beyond for us. They are the magic. Leaving positive feedback for them can make their day, and I’d love to show you exactly how to make that happen.
First of all, I am very grateful that you’ve asked us this question because it reminded me to send some pixie dust to an amazing Cast Member who I met yesterday. So, as I walk through the steps myself, I’ll share them with you, Rick!
-Open your
My Disney Experience App.
-Select the three horizontal lines (≡) in the lower right corner of the home screen.
-Next, scroll almost to the bottom of the page and find “
Cast Compliment.”
-Here, you can type the name of the Cast Member, describe where they were located, and choose from a variety of options like “Sharing their fun energy with us and making us laugh.”
-Once you’ve finished, hit “Submit.”
It’s a super quick and easy process! As a matter of fact, I’ve completed my Cast Compliment for a Cast Member at
Disney’s Old Key West Resort while I answered your question. I love showing how appreciative I am of hardworking Cast Members!
Rick, if you have any other questions or need any suggestions about an upcoming Disney vacation,
let us know here at planDisney. I’d be more than happy to help!
Magic always,
LeAndra