Family checking in at Art of Animation
  • On Aug 29, 2023
    Rick from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I leave feed back for an exceptional cast member

    Hey there, Rick, and welcome to planDisney!

    It sounds like you had a fantastic vacation! The Walt Disney World Resort Cast Members really do go above and beyond for us. They are the magic. Leaving positive feedback for them can make their day, and I’d love to show you exactly how to make that happen. 

    First of all, I am very grateful that you’ve asked us this question because it reminded me to send some pixie dust to an amazing Cast Member who I met yesterday. So, as I walk through the steps myself, I’ll share them with you, Rick!

    -Open your My Disney Experience App.
    -Select the three horizontal lines (≡) in the lower right corner of the home screen. 
    -Next, scroll almost to the bottom of the page and find “Cast Compliment.” 
    -Here, you can type the name of the Cast Member, describe where they were located, and choose from a variety of options like “Sharing their fun energy with us and making us laugh.”
    -Once you’ve finished, hit “Submit.”

    It’s a super quick and easy process! As a matter of fact, I’ve completed my Cast Compliment for a Cast Member at Disney’s Old Key West Resort while I answered your question. I love showing how appreciative I am of hardworking Cast Members! 

    Rick, if you have any other questions or need any suggestions about an upcoming Disney vacation, let us know here at planDisney. I’d be more than happy to help!

    Magic always, 
thumbnail image for LeAndra

Meet the Panelist: LeAndra, Florida

Hey, Mouseketeer! I'm LeAndra, a wife, mom of two, and content creator from beautiful Central Florida. I've lived near The Most Magical Place on Earth for my entire life; so, I like to say that I'm a Guardian of this galaxy! My love of all-things-Disney has also taken me on multiple cross-country road trips to Disneyland Resort and on a few flights over to Disneyland Paris. I am oh-so-grateful to be a part of your world by helping you plan your magical vacations.  Learn More About LeAndra

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.