Child in wheelchair watching parade
  • On Nov 6, 2022
    April from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, We leave for Disney in a little over a week and just found out my 13 year old daughter has an avulsion fracture on her right hip. She can walk, but it’s difficult. Would this qualify for a DAS pass?

    Hiya April!

    Welcome to planDisney, the most magical place on the internet! I am so sorry to hear this, and hope your daughter is doing okay. As Remy once said, "the only thing predictable about life is its unpredictability."Thankfully though, there are some things you can do to ensure your daughter still has a magical vacation!

    The Disability Access Service was created to accommodate Guests who cannot stay in conventional waiting queue environments due to a disability. However, if the disability is mobility-related and is based on the necessity of using a wheelchair or scooter, this does not qualify for the Disability Access Service. Rather, Guests with mobility-related disabilities would either wait the posted wait time or receive a return time and further instructions at the entrance of the attraction. For more information, make sure to ask the Cast Members at these attractions or visit a Guest Relations location.

    Now, this does not mean that nothing can be done to make your daughter more comfortable during your vacation! I would highly recommend looking into renting a wheelchair at the theme parks or through Disney's Featured Provider, Scooterbug. Renting a wheelchair at the theme parks requires you to be present to pick it up and to drop it off when exiting the theme park. By renting a wheelchair, ECV or stroller through ScooterBug, you can instead have it delivered to your Disney Resort hotel without having to be present. In addition, ScooterBug allows length-of-stay rentals, which is especially great if your daughter might need the wheelchair between theme park visits and/or at your Resort. You can rent a wheelchair through ScooterBug online or by calling (800) 726-8284. Lastly, I would also recommend looking through the list of Disney attractions and checking the requirements for wheelchairs using the search filters. Since you mentioned she can walk, you should still be able to enjoy the attractions that require transfers, but some rides can also accommodate wheelchairs for optimal comfort.

    I hope this was helpful, April, and that you and your daughter will have a magical vacation on your next trip to the Walt Disney World Resort. If you have any other questions or need further advice, please don't hesitate to reach back out. You're as welcome as can be!

    Have a magical day,

    Ariane  
thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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