Mom and daughter in GOTG - Guardians of the Galaxy
  • On Nov 30, 2022
    Traci from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Since the latest iPhone update, I can no longer see wait times in the My Disney Experience app. I am on iOS 16.1.1. I have tried to reinstall the app, verified no other iPhone updates and still cannot see wait times. Help! We will be there next week!

    Hey there, hi there, Traci! You're as welcome as can be here at planDisney! I'm so glad that you've stopped by with your question.

    In just days, you'll be arriving at The Most Magical Place on Earth during the most wonderful time of the year. How exciting! I'm sure you are beyond thrilled to see your countdown dwindle as you finalize your list of must-have holiday-themed snacks and tie up your loose planning ends. Of course, your planning isn't complete without knowing how to quickly access the wait times (or anything, really!) on your My Disney Experience app, so let's get to it!

    I also recently updated my iPhone to the new software, so I'm more than happy to help you find the wait times. To find the attraction wait times, log in to your My Disney Experience app and tap the location icon at the bottom of the screen (second from the left). Then, tap "Filter" at the top to select the theme park(s) you'd like to see the wait times for and tap the "Apply" button. If you don't see "Wait Times" at the top of this screen, tap the drop-down arrow at the top to change the category to "Wait Times." Now, you can view your wait times on the map or in a list form by tapping "Hide List" or "Show List" at the top. Happy searching, Traci!

    If you still can't get your app to display the wait times properly, I suggest calling a Cast Member with My Disney Experience, MagicBand and MagicBand+ at (407) 939-4357 for some assistance. They will also be more than happy to help!

    While you're enjoying your Walt Disney World Resort holiday vacation, make sure to take advantage of my top two time-saving tips: Mobile Food & Beverage Ordering and Merchandise Mobile Checkout on the My Disney Experience app. Tap the plus sign at the bottom of the screen and then either "Order Food" or "Shop in Store" to skip the lines and spend more time enjoying the magic!

    I hope this helps, Traci, and I hope you have the holly jolliest vacation, full of fun, pixie dust and low wait times! Please stop by any time with any questions you may have. You've got a friend in planDisney!

    Stay merry and bright,

    Mandy
thumbnail image for Mandy

Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

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