Welcome to planDisney, Jean!
As Ursula says, "Life's full of tough choices, isn't it?" Sometimes we need to make a less-than-magical decision to cancel an upcoming Disney trip. Hopefully, your question is only theoretical and you'll be able to enjoy your visit to
The Most Magical Place on Earth.
If you've booked a vacation package through Walt Disney World Resort, but you'd like to cancel your trip, you're going to need to call the
Disney Resort Hotel Reservation team. You'll be able to speak to a friendly Cast Member who can give you the help you need.
Jean, although any policy is subject to change, the Walt Disney World cancelation policy currently states that if you cancel a Disney Resort Hotel Package 30 days or more prior to your arrival, you should expect to receive a full refund. However, if you cancel 29 days to 2 days before your arrival date you will receive a full refund, minus a $200 penalty per room. This includes any theme park tickets you've purchased with your room and ticket package. If you wait to cancel until 1 day or less before your visit then the full package is not refundable. Depending on the exact package you booked (for example, if you booked a third-party hotel), there might be some other cancelation fees that are applicable.
If you purchased your theme park tickets separately from your hotel, these tickets are non-refundable. However, you'll be pleased to know that your theme park tickets never lose their value. Even if they expire, can always apply their value to the purchase of new tickets.
I hope that's helpful, Jean. Thanks so much for stopping by
planDisney.
Mike