• On Feb 19, 2021
    Lee from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    The last time my family went to Disney world we had a planner help us plan our vacation which found the best deals for our money. Do you still offer that service? We are planning on going in the first part of December 2021

    Hi Lee,

    Welcome to planDisney! 

    We are delighted to help you plan your next Incredible Disney Day! We certainly have Cast Members who can assist you with planning. Just call 407-939-5277 or use this contact list to find the help you need. If you plan to book a Private VIP Tour, you can also use Disney Signature Services. Several years ago, we stayed in a Club Level room at Disney's BoardWalk Inn and enjoyed the assistance of Disney's Signature Services when planning our vacation. Although Club Level rooms may not be available when you book, I also spoke with a Cast Member in Disney Signature Services today and he said that guests should consult with a Cast Member in reservations to inquire about villas with access to Disney Signature Services. 

    Before I call for vacation planning assistance, I always check the Special Offers online. And I price out a vacation package online. Doing so, I can compare prices across several resort hotels and apply different special offers to the packages to see the difference in prices. I also check prices for different times of year so that I can note any price differences between months or weeks. And I double-check the special offers every few weeks to note any new ones that may have been released.

    In years past, I used a travel agency but now I prefer to book directly through the Walt Disney World Resort. It may be worth checking with a local travel agency to do some comparison pricing once you get prices from Disney. If you do book through a third-party vendor or a travel agency and need to make modifications, you will need to go through that vendor or agency to make changes to your reservation.

    Lee, get those dates solidified and call for assistance. I must say that I called today to speak with a Cast Member about a resort reservation and the hold time was more than two hours. If you can, call right when they open at 7:00 a.m. Eastern Time. I am so happy to hEAR that you are planning to return to a world of magic soon!

    Magic and memories,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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