• On Oct 19, 2021
    Emily from Oxfordshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    last night I have booked through Disney my hotel accommodation but I am not able to connect it to My Disney Experience today. It is a 8 digit code i have and it is at a disney hotel. My husband cannot add it either. Is there a time delay/lag?

    Hello Emily, 

    As the current UK Panelist here at planDisney, it really is a delight for me to have the pixie-dusted opportunity of assisting a fellow Brit who also visits the magic of Walt Disney World Resort from across the pond!

    Emily, I'm absolutely thrilled to know you've booked what's sure to be a practically perfect in every way holiday next month to the most magical place on earth.  And of course, I can just imagine how supercalifragilisticexpialidocious excited you must be feeling too!  With this thought in mind, you may wish to stop by our Panel Extras - Countdown to your Disney Vacation to discover some fun ways in which to cross-off all your remaining days until Disney!

    It sure sounds as if you've been doing some great planning towards your holiday as you've already created My Disney Experience accounts for your family, and hopefully linked some Ultimate Tickets too!  For sure, you'll find that the very best way to plan together with My Disney Experience is to connect with everyone by using the Family & Friends option as you begin making those all-important Disney Park Pass selections. 

    I'm happy to share with you that Guests who've booked their jolly Disney holidays direct through the Walt Disney Travel Company are able to link their Disney Resorts Collection hotel booking to their My Disney Experience account after waiting approximately 48 hours for the bookings to update and become 'live' so to speak.

    Hopefully, with just a little faith, trust, and pixie dust your Disney Resorts Collection hotel booking can now be viewed on your My Disney Experience account.  However, if you are still experiencing any difficulties at all, then I would suggest speaking in person to a knowledgeable Cast Member who will be able to fully assist with your enquiry.  Cast Members can be easily contacted by dialling the UK freephone number contained within this handy Contact Us link; prior to calling you'll want to have your Disney Resorts Collection hotel booking confirmation number close to hand.

    Emily, I hope that I've been able to provide a little insight for you today.  And now all that remains is for me to wish you the most zip-a-dee-doo-dah holiday ever to Walt Disney World Resort!

    Have a great Disney day ~ Jane

thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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