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Mom and daughter on Expedition Everest; Animal Kingdom
  • On Mar 14, 2011
    Sarah Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! Last June my boyfriend and I purchased 3 day no expiration tickets, we were hoping to go to Epcot on Friday to see the Flower show, but my boyfriend misplaced the actual ticket. Can they find it using a photo ID or the card it was purchased on? Thanks!

    Hi Sarah,
    You are in for a real treat when you see the Epcot Flower show!

    It is relatively simple to have another ticket issued, provided you originally purchased your tickets directly through Disney.  If you purchased through a third party, Disney will not have a record of the purchase.

    Simply bring either 1) the credit card on which the ticket was purchased or 2) the confirmation number of the purchase (or bring both if you can) to the guest relations window at the entrance of any theme park.  With one or both of these pieces of information, they will be able to retrieve the ticket.

    If you don't have either of those pieces of information, call the ticket services line at 407-566-4985 and chose phone option #5.  They will do their best to help you.  Tickets services is open Monday to Saturday from 8:30 am to 4pm.

    Sarah, have a wonderful time at Epcot!
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Meet the Panelist: Lynn, Ontario

Walt Disney World stole my heart when my parents introduced me to the magic the year it opened. I fondly remember my first 'Mickey Mouse in a Glass House' balloon! I still visit with my parents-and now with my husband and our two teens. Learn More About Lynn

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